Terms of Service

Obchodní podmínky · Version 1.9, effective 29 October 2026. 1.9 (29 October 2026): Sparqle renamed MaStezka, product address mastezka.cz. 1.8 (28 October 2026): former section 14 removed, later sections renumbered.

This English text is a translation. The authoritative version of this document is the Czech one, Obchodní podmínky. In case of any discrepancy, the Czech version prevails.

1. Provider identification

HEXENKRAFT s.r.o., společnost s ručením omezeným, se sídlem V zahradách 2462/31, 180 00 Praha 8, Česká republika, IČO 296 65 931, DIČ CZ29665931, zapsaná v obchodním rejstříku vedeném Městským soudem v Praze, oddíl C, vložka 450419. Contact: matic@hexenkraft.cz.

These terms govern purchases of Inkluso and Klariq from HEXENKRAFT s.r.o. They also govern the HexAlpha educational content (section 13) offered on hexenkraft.cz. HEXENKRAFT also operates Kybriq and Cybiq, which are governed by their own terms published on their own domains; see section 14. Lara and MaStezka are not sold; see section 15. Other products or services may be governed by their own separate terms, identified on the relevant checkout page.

2. Services and contract formation

Inkluso is an automated website accessibility scanner (WCAG 2.1 AA) with a free teaser scan, a paid one-time audit report (from EUR 149) and an optional monitoring subscription (from EUR 49 per month). Klariq is an automated EU AI Act risk classifier and document-pack generator, delivered as a one-time paid pack (EUR 249).

A contract is formed when you place an order at checkout and HEXENKRAFT confirms it, normally by an automated order-confirmation email sent on successful payment. Before you complete an order you are shown the pre-contract information required by § 1811 and § 1820 zákona č. 89/2012 Sb. (občanský zákoník): our identity, the total price, the duration and cancellation conditions, your right of withdrawal and the out-of-court dispute channel.

3. Prices, payment, VAT and invoicing

Prices are shown in EUR. Payment is processed by Stripe; HEXENKRAFT never receives or stores your card details. One-time purchases are billed once. Subscriptions are billed recurringly until cancelled; cancellation takes effect at the end of the current billing period and no early termination fee applies.

HEXENKRAFT s.r.o. is a VAT payer in the Czech Republic from 13 October 2026. The VAT treatment of each purchase is stated on the invoice.

4. Delivery and access

Inkluso reports and Klariq documentation packs are delivered immediately on successful payment. Monitoring subscriptions provide ongoing dashboard access and periodic re-scans for the duration of the subscription. No contractual uptime guarantee is provided unless a specific pricing tier states otherwise.

5. Right of withdrawal (odstoupení od smlouvy)

If you are a consumer (spotřebitel), you may withdraw from the contract within 14 days without giving a reason (§ 1829 občanského zákoníku). The period runs from the day the contract is concluded. To withdraw, send a notice to matic@hexenkraft.cz. You may use the model withdrawal form, but you are not required to.

Exception for digital content (§ 1837 písm. l) občanského zákoníku): the right of withdrawal is extinguished for digital content delivered before the end of the withdrawal period, if before delivery you expressly requested immediate delivery and acknowledged that you thereby lose the right of withdrawal. Because reports and documentation packs are delivered immediately on payment, our checkout asks for this consent with an unticked checkbox:

☐ I request that delivery of the digital content begin before the 14-day withdrawal period ends, and I acknowledge that I thereby lose my right to withdraw once it has been fully delivered.

The time and wording of your consent are logged (see the Privacy Policy). If you do not give this consent, delivery is postponed until the withdrawal period has expired, or you may withdraw within the 14-day period as normal.

Buyers who supply an IČO at checkout purchase as a business (podnikatel) and the consumer right of withdrawal does not apply; see section 12.

6. Licence and intellectual property

The delivered report or documentation pack is licensed to you for use within your own organization. It is not sold as a transferable or resellable asset. HEXENKRAFT retains ownership of the underlying tooling, templates and methodology. HEXENKRAFT does not claim ownership of your website content or of the facts you supply to Klariq.

7. Warranty and liability

This is not legal advice. HEXENKRAFT provides automated tools and informational output. The outputs (scan, report, documentation pack) are general information, not legal, tax or professional advice, and do not account for your organization's specific circumstances. No advisor-client relationship is created. Obtain a qualified professional's assessment before acting.

No guarantee of compliance. Using the tools does not guarantee compliance with the European Accessibility Act, the EU AI Act or any other regulation, and does not protect you from inspection, fines or corrective measures. The tools do not detect every defect and their output may change as the law develops. To the extent permitted by law, HEXENKRAFT excludes liability for decisions made in reliance on the outputs. This does not exclude liability that cannot be excluded by law, such as liability for intent, personal injury or a consumer's statutory rights.

Liability cap for business customers: to the extent permitted by law, HEXENKRAFT's total liability is limited to the fees you paid in the 12 months preceding the claim. HEXENKRAFT is not liable for indirect, incidental or consequential loss, lost profits, fines or regulatory penalties. Nothing in these terms limits liability that cannot be limited by law, and consumers retain all their statutory rights.

Statutory rights from defective performance (práva z vadného plnění, § 2099 a násl. a § 2389a a násl. občanského zákoníku) remain unaffected. To claim a defect, contact matic@hexenkraft.cz.

8. Complaints and out-of-court dispute resolution

Please contact matic@hexenkraft.cz first with any complaint; we aim to respond within 30 days. Consumers are entitled to out-of-court dispute resolution (mimosoudní řešení spotřebitelských sporů) before the Česká obchodní inspekce, Štěpánská 796/44, 110 00 Praha 1, www.coi.cz (adr.coi.cz).

9. Data protection

See the Privacy Policy for the controller's identity, the categories of data processed, subprocessors, retention periods and your rights under the GDPR.

10. Governing law, language and jurisdiction

These terms and each contract are governed by Czech law. The contract may be concluded in Czech or English. The Czech version of these terms, Obchodní podmínky, is authoritative; this English text is a translation and the Czech version prevails in case of discrepancy. The Czech legal name, IČO and register entry of the provider apply regardless of the site or checkout language. Consumers retain any mandatory protection, including home-forum jurisdiction, granted by the law of their habitual residence.

11. Changes

These terms may be updated as the products, pricing or law change. The version in effect on your order date governs that order. Material changes are notified by email to active account holders where practical. Previous versions are available on request.

12. Business customers (B2B)

A buyer who supplies an IČO at checkout contracts as a business (podnikatel). The consumer right of withdrawal in section 5 does not apply, and the digital-content consent checkbox is not required.
The liability cap in section 7 applies without the consumer carve-out, subject always to liability that cannot legally be excluded.
The consumer jurisdiction protection in section 10 does not extend to business buyers.
Business customers in another EU country with a valid VAT ID are invoiced without Czech VAT under the reverse-charge mechanism (Art. 196 Directive 2006/112/EC); you account for the VAT.

The checkout defaults to consumer-grade protection. Consumer-only clauses are switched off only where a buyer affirmatively supplies an IČO, never inferred from the buyer's name.

13. HexAlpha: educational content only

This is not investment advice. HexAlpha is educational content about derivatives and options strategy. It is not investment advice, investment research, a personal recommendation or an offer to buy or sell any financial instrument. HEXENKRAFT s.r.o. is not an investment firm, investment adviser or investment intermediary, holds no authorisation from the Česká národní banka, and provides no investment service within the meaning of zákon č. 256/2004 Sb., o podnikání na kapitálovém trhu.

HEXENKRAFT does not place trades, execute orders, hold client assets or manage money for anyone. Market data, levels and positioning shown in HexAlpha material are illustrative teaching examples, may be delayed or inaccurate, and must not be relied on for a trading decision.

Trading derivatives carries a high risk of loss and can result in losses that exceed the amount invested. You act on your own account and at your own risk. Past performance is not a guide to future results. Obtain independent professional advice before trading.

HexAlpha is not sold commercially at the date of this version. If a paid HexAlpha offering is introduced, its price, delivery, withdrawal and cancellation terms will be published here in a new version of these terms before the first sale.

14. Kybriq and Cybiq: separate terms

Kybriq (kybriq.cz) works out which duties a company has under zákon č. 264/2025 Sb., the Czech cybersecurity act implementing NIS2. Cybiq (cybiq.eu) works out how Regulation (EU) 2024/2847, the Cyber Resilience Act, applies to a product with digital elements. Both are operated by HEXENKRAFT s.r.o. as part of the same portfolio, under the provider identification in section 1.

Both are governed by their own terms, published on their own domains: kybriq.cz/obchodni-podminky.html and cybiq.eu/legal.html. Those texts set the price, delivery, withdrawal, complaint and data protection terms for the product concerned. A purchase of Kybriq or Cybiq is governed by those terms, not by sections 2 to 12 of this document.

The registered office, IČO and register entry in section 1 apply to every product in the portfolio, whichever domain it is served from. So do the out-of-court dispute channel in section 8 and the supervisory authorities listed in the Impressum.

15. Lara and MaStezka: not on sale

Lara is a Czech accounting and tax assistant in closed beta at lara.hexenkraft.cz, reachable only with credentials issued by HEXENKRAFT. MaStezka (formerly Sparqle) is a learning product in private beta for family use at mastezka.cz, which publishes its own terms at mastezka.cz/terms and privacy policy at mastezka.cz/privacy.

Neither is sold at the date of this version: there is no checkout, no price and no purchase contract for either. If a paid offering is introduced, its price, delivery, withdrawal and cancellation terms will be published before the first sale, either in a new version of these terms or in separate terms on the product's own subdomain.

HEXENKRAFT s.r.o. · IČO 29665931 · Terms of Service version 1.9, effective 29 October 2026 · Impressum · Privacy Policy · Model withdrawal form · NIS2 pro české firmy · AI Act pro české firmy